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Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or booking any of our services, you agree to be bound by these Terms.

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1. About Us

Big Kidz provides children’s parties, toddler groups, homeschooling support, and tutoring services within the UK.

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2. Who May Use This Website

  • Our website is intended for parents, carers, guardians, and adults aged 18 or over.

  • Children may not book services or submit personal information without parental consent.

  • By using our website, you confirm that you are legally able to enter into a contract.

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3. Our Services

We offer:

  • Children’s parties

  • Toddler and early years groups

  • Homeschooling support

  • Tutoring and educational sessions

Details of services, prices, locations, and availability are provided on our website and may change from time to time.

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4. Bookings and Payments

4.1 Booking

  • All bookings are subject to availability.

  • A booking is only confirmed once payment (or deposit, if applicable) has been received.

4.2 Payment Methods

We accept payment via:

  • Debit/credit card

  • Online payment platforms

  • Bank transfer, if applicable

All prices are listed in GBP (£) and include VAT where applicable.

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5. Cancellations and Refunds

  • Cancellation terms will be stated at the time of booking.

  • Refunds are not guaranteed and may be subject to notice periods or administrative fees.

  • We reserve the right to cancel sessions due to unforeseen circumstances (e.g. staff illness, venue issues). In such cases, we will offer a refund or rescheduled session.

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6. Changes to Services

We reserve the right to:

  • Change or discontinue any service

  • Amend prices, schedules, or content

  • Update these Terms at any time

Any changes will be posted on our website and apply from the date of publication.

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7. Health, Safety, and Behaviour

  • Parents/guardians are responsible for ensuring children are fit to participate.

  • Any medical conditions, allergies, or additional needs must be disclosed before attending.

  • We reserve the right to refuse participation if a child’s behaviour presents a risk to themselves or others.

  • Parents/guardians remain responsible for children throughout all our events.

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8. Safeguarding

We are committed to safeguarding children. All staff and volunteers follow appropriate safeguarding policies and procedures. If safeguarding concerns arise, we may share information with relevant authorities where legally required.

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9. Website Use

You agree not to:

  • Use the website unlawfully or fraudulently

  • Attempt to gain unauthorised access to the website or systems

  • Upload or transmit harmful or malicious content

We may suspend or restrict access to the website if these Terms are breached.

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10. Intellectual Property

All content on this website (including text, images, logos, videos, and materials) is owned by or licensed to Big Kidz.

You may not:

  • Copy, reproduce, or distribute content without written permission

  • Use our materials for commercial purposes without consent

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11. Accounts and Termination

If you create an account:

  • You are responsible for keeping login details secure

  • We may suspend or terminate accounts that breach these Terms or misuse our services

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12. Liability and Warranties

  • We provide services with reasonable care and skill, as required by UK law.

  • We do not exclude liability for death or personal injury caused by negligence.

  • We are not liable for indirect or consequential losses, where permitted by law.

  • Participation in activities is at your own risk, subject to our duty of care.

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13. Privacy and Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
Please see our Privacy Policy for full details.

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14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

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15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

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16. Contact Us

If you have any questions about these Terms, please contact:

Email: bigkidzpartiesUK@outlook.com
 

Last updated: 21.12.2025
Business name: Big Kidz
Website: www.bigkidz.co.uk
Contact email: bigkidzpartiesUK@outlook.com

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