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Privacy Policy

We respect your privacy and are committed to protecting the personal data of our website users, customers, parents/guardians, and children we work with. This Privacy Policy explains how we collect, use, share, and protect personal information in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Big Kidz (“we”, “us”, “our”) provides children’s parties, homeschooling support, tutoring, and toddler groups. We also operate this website: www.bigkidz.co.uk (“Website”).

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This Privacy Policy applies when you visit, use, or interact with our Website and our services.

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2. What Personal Information We Collect

We may collect and process the following types of personal data:

 

2.1 Information You Give Us

  • Name, address, email, phone number

  • Date of birth of children (for age-appropriate services)

  • Billing and payment details

  • Emergency contact details

  • Registrations & bookings

  • Parent/guardian details

  • Communications you send us (e.g., emails, forms, messages)

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2.2 Information We Collect Automatically

When you use the Website:

  • IP address

  • Browser type, device type

  • Website usage data (pages visited, time spent)

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2.3 Special Category Data

In some cases (e.g., for medical or wellbeing reasons) we may ask for:

  • Health or medical conditions

  • Additional support needs

We only collect this with your explicit permission and only when it is necessary.

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3. How We Collect Personal Data

We collect information when you:

  • Register for a service on our Website

  • Book an event or session

  • Contact us by phone, email or contact form

  • Use our Website

  • Sign up for newsletters or updates

We may also receive data from third-party services such as payment processors.

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4. Why We Collect Personal Data

We use personal information to:

  • Provide and manage services (bookings, classes, parties)

  • Communicate with you

  • Process payments and refunds

  • Improve our services and Website

  • Comply with legal and safety requirements (e.g., safeguarding)

  • Send newsletters or marketing only with consent

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5. Legal Basis for Processing

Under UK law, we rely on one or more legal grounds for processing your data:

  • Contract: to fulfil bookings and services

  • Consent: for marketing, newsletters, and special promotions

  • Legal obligation: to keep records for safety and compliance

  • Legitimate interests: to manage and improve our services

You may withdraw consent at any time (see Your Rights below).

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6. Children’s Personal Data

Our services are aimed at children under 18. We treat children’s data with extra care:

  • Parental consent: We only collect data about children with explicit consent from parents or legal guardians.

  • We do not knowingly collect personal data from children under 13 online without parental permission.

  • We do not share children’s personal data for marketing with third parties.

If you believe we have collected data from a child without consent, please contact us immediately (see Contact Details).

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7. How We Use Cookies and Similar Technologies

We use cookies and similar tools to:

  • Understand how you use our site

  • Improve functionality

  • Provide analytics and performance

You can manage cookie preferences via your browser or our cookie banner.

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8. Who We Share Personal Data With

We may share information with:

  • Service providers (e.g., payment processors)

  • Safeguarding or emergency services, as required by law

  • IT and hosting providers

  • Parents/guardians (if appropriate)

  • Regulatory or legal authorities, where required

We do not sell or lease personal data to third parties.

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9. International Transfers

We may transfer personal data outside the UK, especially with cloud services. When we do, safeguards such as EU/UK Standard Contractual Clauses are used to protect your data.

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10. Protecting Your Data

We use appropriate technical and organisational measures to secure personal information. This includes:

  • Encryption where appropriate

  • Secure servers

  • Access controls

However, no system is completely secure — if you suspect a breach, please contact us.

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11. Data Retention

We keep personal data only as long as necessary to:

  • Provide services

  • Comply with legal and regulatory obligations

  • Resolve disputes

Retention periods vary by data type and purpose.

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12. Your Rights

You have the right to:

  • Access your personal data

  • Rectify inaccuracies

  • Erase data (in some cases)

  • Restrict processing

  • Object to direct marketing

  • Portability of your data

  • Withdraw consent

To exercise these rights, contact us: bigkidzpartiesUK@outlook.com.

You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

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13. Marketing and Opt-Out

We will only email you with marketing if you have consented. You can unsubscribe at any time via email or the unsubscribe link in communications.

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14. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies.

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15. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be on our Website with the updated date.

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16. Contact Us

If you have questions about this policy or your data, contact:

Email: bigkidzpartiesUK@outlook.com
 

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Last updated: 21.12.2025

Company name: Big Kidz

Contact email: bigkidzpartiesUK@outlook.com

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